What if we still believed in the potential of human beings?

A human approach to change.

Most organizational change efforts fail. Maybe our first mistake was calling it "change management." This implies human behavior can somehow be managed with slide decks, emails, town halls, and other tools of bureaucracy.

Maybe we forgot that organizations are social systems—that the beliefs people hold, the relationships they form, and the stories they tell each other are the real forces that determine whether change takes hold.

Creating lasting change inside an organization is more anthropology than bureaucracy. It’s more psychology than technology. It requires mapping the human terrain to understand who the real influencers are, where the resistance lives and why, and what story needs to be true for people to want to move. It’s work that happens one stakeholder, one conversation, one moment at a time.

It’s work we love to do.

What we do.

The we of The Impossible Company is really just me. Hi, I'm Matt Johnson, and I started this company because I believe that an organization's ability to change is the most important determinant of its success.

I spent the last 20 years working to understand how and why humans change. Whether it was inside the world’s largest bureaucracy at the Pentagon or across corporate America, I learned firsthand that the only people who can really change an organization are those already inside it, not outside consultants. That's why I embed within organizations to help executives lead change rather than offer a team of outsiders with big promises to do it for you.

Who “we” are.